After the design, the delivery, the installation and the integration of new solutions into the existing IT environment of the customer, TS is proposing to help the customer in managing the new installed solution on the customer-site or from remote locations.

Different formulas are proposed to help the customer in the ground work of infrastructure management while the customer can stay focused on his data and applications. Integrating a high skilled partner into the operational teams of the customer will allow most of the time TCO decrease and expense control.

Those operational services are integrated in our Managed Storage Services offerings where the Service Level Agreements are delivered for a prefix price.