Customer Models - T&S Managed Storage Services Model
 
May 9, 2008, Not logged in
 
     
   
   

The T&S Managed Storage Services Model

CIOs are expected more and more to make a stronger contribution than ever to their company’s strategic initiatives. They may be charged with delivering higher quality standards in customer contact, or with finding ways to enable a faster time-to-market for new products and services.
In other words, the CIO must turn the ICT infrastructure from an overhead cost into a strategic asset. This is tough when much of the budget is tied up by routine maintenance. The CIO must find a way to break through this cycle and play a full strategic role in driving the business forward.

Business leaders have been seeking to unlock value for their ICT infrastructures since the late 1990s. To accomplish that, they must reduce the percentage of total ICT budgets spent on routine maintenance. The conventional way to make such reductions has been ‘sweating the assets’ which consists largely of putting additional pressure on employees. That approach no longer delivers the benefits that corporations really need.

It is time to apply some lateral thinking - to find ways to change the ICT investment mix and make a step change in workforce productivity.

A new In-sourcing or In-tasking model allows client and service provider to work together on the client site, rather than locking themselves into rigid agreements based on quickly obsolete targets. Movement towards this new BOM or Business Operational Model starts a cycle of continuous improvement. Despite the recent, relentless focus on cost-cutting, there are still many opportunities for efficiency gains and value creation within most enterprises.

The Long Term Service Agreement with Telematics as Independent Storage Networking Partner, helps assure solid information availability and data performance while enabling companies to focus on their own core business goals.
For companies in need of an Enterprise Storage Strategy integrating the latest technologies, providing improved SLAs at a reduced and controlled TCO, onsite storage service is an attractive alternative to outsourcing services.

The Unique Managed Services Model includes Quality of Service (QOS) classes and Priced Service Level Agreements (SLAs) for each QOS class based on Availability, Performance, Access, Protection and Capacity.