Customer
Models - T&S Managed Storage Services Model |
May 9, 2008, Not logged in |
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The T&S Managed Storage Services Model CIOs
are expected more and more to make a stronger contribution than ever to
their company’s strategic initiatives. They may be charged with
delivering higher quality standards in customer contact, or with finding
ways to enable a faster time-to-market for new products and services. Business leaders have been seeking to unlock value for their ICT infrastructures since the late 1990s. To accomplish that, they must reduce the percentage of total ICT budgets spent on routine maintenance. The conventional way to make such reductions has been ‘sweating the assets’ which consists largely of putting additional pressure on employees. That approach no longer delivers the benefits that corporations really need. It is time to apply some lateral thinking - to find ways to change the ICT investment mix and make a step change in workforce productivity. A new In-sourcing or In-tasking model allows client and service provider to work together on the client site, rather than locking themselves into rigid agreements based on quickly obsolete targets. Movement towards this new BOM or Business Operational Model starts a cycle of continuous improvement. Despite the recent, relentless focus on cost-cutting, there are still many opportunities for efficiency gains and value creation within most enterprises. The
Long Term Service Agreement with Telematics as Independent Storage Networking
Partner, helps assure solid information availability and data performance
while enabling companies to focus on their own core business goals. The
Unique Managed Services Model includes Quality of Service (QOS) classes
and Priced Service Level Agreements (SLAs) for each QOS class based on
Availability, Performance, Access, Protection and Capacity. |
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